Luminara Questions and Answers

Please check out Luminara's Questions and Answers for some great tips:

If you still have questions about your product or if you purchased a product through another vendor and need help, please contact Luminara's Customer Service Department at

If you have any questions about shipping/costs/buying through us, please contact us at If you purchased an item through The Flameless Candle Shop that is damaged/defective, we will replace it free of charge.